Frankie Knowledge

(1) Establish Performance-based Learning / Development Needs Analysis
(2) Prepare your Company’s Annual Learning/Development Plan and Calendar
(3) Arrange your Staff to participate in Needs-driven Learning/Development Programmes
(4) Plan, Organise, Administer and Coordinate all your Company’s Learning/Development Activities
(5) Facilitate Transfer of Learning to Work Place Applications
(6) Carry out effective Evaluation of Learning/Development
(7) Ensure that Learning/Development contributes to the achievement of Performance Goals
(8) Maximize the Learning/Development Budget for your Company
(9) Provide Periodic Learning/Development Performance Report
(10) Align Learning/Development with your Company’s Human Capital Management Policies

(1) Formulate the Learning/Development Mission/Policy to support Corporate Direction
(2) Develop the Learning/Development Culture Framework
(3) Develop the Learning/Development Function’s Operating Structure and Lines of Reporting
(4) Establish the Goals, KRAs and KPIs of the Learning/Development Function and Staff
(5) Establish Performance-based Learning/Development Needs Analysis System and Procedures
(6) Establish your Company’s Annual Learning/Development Plan and Calendar
(7) Establish The Transfer of Learning System and Procedures
(8) Establish the Learning/Development Evaluation System
(9) Establish the Learning/Development Performance Reporting System
(10) Establish the Learning/Development Administration System
(11) Align Learning/Development with your Company’s Human Capital Management Policies
(12) Coach the Learning/Development Staff to effectively Plan, Organize and Manage the Function

(1) Facilitate a Familiarization Session to Strategically Position your Corporate Learning Centre 
(2) Formulate the Strategic Focus of your Corporate Learning Centre (CLC) – Mission, Policy and Culture
(3) Develop your CLC Operating Structure, Objectives, Goals and Strategies
(4) Determine the Strategic and Operational Roles of your CLC and staffing requirements
(5) Implement a Model of Excellence to develop the Highly Focused Capabilities of your CLC Staff
(6) Establish Knowledge-based and Performance-driven Learning/Development Needs Analysis System
(7) Establish Strategic Annual Plan of your CLC and Strategic CLC Performance Review System
(8) Establish Corporate Learning and Development Directory and Administration System
(9) Establish the Corporate Transfer of Learning System
(10) Establish the Corporate Learning/Development Evaluation System
(11) Establish the Corporate Learning/Development Performance Reporting System
(12) Establish Knowledge-based Performance Management System for CLC 

(1) Conduct a CLC Management Analysis
(2) Strengthen the Strategic Focus of your CLC 
(3) Strengthen your CLC Strategic and Operational Structure
(4) Develop Strategic Capabilities of your CLC Staff
(5) Strengthen your Corporate Learning/Development Solutions
(6) Develop more Strategic Alliances with Internal and External Collaborating Partners
(7) Improve your CLC Learning/Development Processes and Systems
(8) Accelerate your CLC Innovation Intensity
(9) Strengthen your CLC Culture
(10) Improve the Financial Aspects of Managing your CLC

(1) Conduct a CLC Enhancement Analysis
(2) Re-position and Re-brand CLC
(3) Carry out CLC Organisational Restructuring
(4) Develop Strategic Capabilities of CLC Staff and Import Critical Capabilities
(5) Re-organise the Corporate Learning/Development Solutions
(6) Significantly Enhance Strategic Alliances with Internal and External Collaborating Partners
(7) Re-engine your CLC Learning/Development Processes and Systems
(8) Accelerate your CLC Innovation Intensity
(9) Institutionalise your CLC Culture
(10) Re-structure the FInancial Aspects of Driving your CLC

1986
Designed, developed and launched The 1st 3-day CERTIFICATE in TRAINING TECHNOLOGY Programme upon returning from The Asian Institute of Management (AIM), Philippines
1987
Designed, developed and launched The 1st 3-day CERTIFICATE in TRAINING INTERVENTION TECHNIQUES Programme. This is an Advanced-Level Train the Trainers Programme
1988
Designed, developed and launched The 1st 5-day CERTIFICATE in TRAINING MANAGEMENT Programme. From 1988 to 2000, I facilitated more than 100 Training Management Public Programmes and Customised Training Management In-House Corporate Learning Progs.
1994
Conceptualised, designed, developed and successfully launched a Range of TRAINING MANAGEMENT PACKAGES to enhance the Strategic and Operational Management of LEARNING/DEVELOPMENT FUNCTIONS, CORPORATE LEARNING CENTRES and ACADEMIES.
1995
Conceptualized The 1st Version of My FrankieKnowledge CORPORATE LEARNING CENTRE (CLC) FRAMEWORK.
1996
Conceptualized The 1st Version of My FrankieKnowledge PRACTICE of KNOWLEDGE MANAGEMENT (POKM) MODEL. The Model offers 8 Highly Focused Capabilities required to systematically manage Critical Knowledge to achieve Breakthrough Performance
1996

In December 1996, I was engaged to establish a GROUP CORPORATE LEARNING CENTRE for a Local Conglomerate to provide total, integrated and needs-driven Organised Learning/Development for their 15,000 plus employees

I was appointed as the PRINCIPAL and CEO of The CENTRE of EXCELLENCE (COE) from 1st December 1996 to 28th February 1999

1997
Established Corporate Learning Centres in The PHILIPPINES, INDONESIA and TAIWAN by duplicating the Highly Structured FrankieKnowledge Corporate Learning Centre Framework
1998

Developed Strategic Collaboration with INDUSTRIAL and VOCATIONAL TRAINING BOARD (IVTB), Republic of Mauritius and designed, developed, customised and facilitated The 1st 5-day CERTIFICATE in TRAINING MANAGEMENT Programme in May 1998 in Mauritius

1998

Developed Strategic Collaboration with FLOREAL KNITWEAR LIMITED, Republic of Mauritius and Crystallised the GROUP CORPORATE LEARNING CENTRE FRAMEWORK for 7500 plus employees

1999
Designed, developed and facilitated The 1st 5-day CERTIFICATE in TRAINING TECHNOLOGY Programme and The 1st 5-day CERTIFICATE in TRAINING NEEDS ANALYSIS Programme in the Republic of Mauritius
1999

Designed, developed and implemented the Key Result Area – driven TRAINING NEEDS ANALYSIS SURVEY leading to the formulation of Floreal Knitwear Limited’s 1st HUMAN RESOURCE DEVELOPMENT DIRECTORY. Developed Floreal’s TRAINING ADMINISTRATION SYSTEM

2000
Designed, developed and facilitated The 1st 5-day CERTIFICATE in TRAINING MANAGEMENT CERTIFICATION Programme for TRAINERS. This Programme was organised in collaboration with Industrial and Vocational Training Board (IVTB), Republic of Mauritius
2013
Innovated and launched the Latest FrankieKnowledge CORPORATE LEARNING and DEVELOPMENT SERIES consisting of 17 Programme Titles
2014
Innovated and launched the Latest FrankieKnowledge Programme on – “A Systematic Approach to SET UP a CORPORATE LEARNING CENTRE”

Systematic Approach to SET UP a CORPORATE LEARNING CENTRE 
RHB BANKING GROUP| BANK RAKYAT| UMW CORPORATION BHD| KNM PROCESS SYSTEMS S/B|  C-PAK CERGAS S/B| CIMB ISLAMIC BANK

Certificate in Training Management
HSBC AMANAH MALAYSIA BHD| BRIDGESTONE ENGINEERED PRODUCTS Of ASIA S/B|   MEDITOP CORPORATION (M) S/B| PRESTARIANG BHD| PRESTARIANG SYSTEMS S/B| BC PETROCHEMICAL S/B| COUNTRY HEIGHTS HOLDINGS BHD| KONSORTIUM LOGISTIK BERHAD| AUTOCOACH DRIVING SCHOOL | WELLNESS CONCEPT (M) S/B| INTEGRATED MANAGEMENT CORPORATION S/B| MYANGKASA HOLDINGS S/B| 

Corporate Training Coordinator Enhancement Programme
UMW TOYOTA MOTOR S/B| BC PETROCHEMICAL S/B|  QINETICS SOLUTIONS S/B| KENSO CORPORATION (M) S/B| KENSO MARKETING (M) S/B| DENSO (M) S/B| TENAGA CABLE INDUSTRIES S/B| TAYLOR-WHARTON MALAYSIA S/B| MMC CORPORATION BHD| IJM CORPORATION BHD| SECRET RECIPE MANUFACTURING S/B| MAY-PLASTICS MANUFACTURERS S/B| MULPHA LAND BHD| UEM GROUP MANAGEMENT S/B| AJINOMOTO (Malaysia) BHD| MKH BHD| BANGKOK BANK BHD| MERCEDES-BENZ MALAYSIA S/B| SYARIKAT TAKAFUL MALAYSIA BHD| TAYLOR’S EDUCATION S/B| HICOM TECK-SEE MANUFACTURING (M) S/B| PEPS-JV (M) S/B| TRADERS HOTEL KL| PROTON EDAR S/B| TECHNOLOGY PARK MALAYSIA CORPORATION S/B| CYBERVIEW S/B| INTERNATIONAL BRASS INDUSTRIES S/B| MICROLINK SOLUTIONS BHD| PROPEL BHD| AFFIN INVESTMENT BANK BHD| LABUAN FINANCIAL SERVICES AUTHORITY| SEPANG AIRCRAFT ENGINEERING S/B|

How to design, develop & Conduct Structured On-the-Job Training
PRINCE COURT MEDICAL CENTRE| HONG LEONG YAMAHA MOTOR S/B| QSR BRANDS (M) HOLDINGS S/B| SECRET RECIPE MANUFACTURING S/B| IRIS CORPORATION BHD| HSBC AMANAH MALAYSIA S/B| MEDITOP CORPORATION BERHAD| HUA LYE CONSTRUCTION S/B| BASF-PETRONAS CHEMICALS S/B| HARDMETAL KNIVES S/B| CENTURY TOTAL LOGISTICS S/B| FORWARD FREIGHT SERVICES S/B| MEMC ELECTRONIC MATERIALS S/B| OVERSEAS ASSURANCE CORP (M) BHD| EMASLING S/B| COUNTRY HEIGHT GROUP OF COMPANIES| OPCOM CABLES S/B| TAN CHONG GROUP| AIK JOO CAN FACTORY S/B| CAN-ONE BERHAD| THE SAUJANA HOTEL KL|  UMW TOYOTA MOTOR S/B| 

Implementing an effective Transfer of Learning System
PLUS MALAYSIA BERHAD| BANGKOK BANK BHD| HEALTHTRONICS (M) S/B| MEMC ELECTRONIC MATERIALS S/B| SILVERLAKE SPRINTS S/B| VADS BHD| UNITED OVERSEAS BANK (MALAYSIA) BHD| GERMANISCHER LLOYD INDUSTRIAL SERVICES ASIA S/B| BANK OF TOKYO-MITSUBISHI UFJ (MALAYSIA) BHD| BERJAYA HOTELS & RESORTS

How to Design and Develop an effective Training Programme
POPULAR BOOK CO. (M) S/B| SWISS INN KUALA LUMPUR| KAMPACHI RESTAURANTS S/B| SOLEIL HOTEL KL| MCIS ZURICH INSURANCE BERHAD| SAISAKI JAPANESE RESTAURANT| MEASAT BROADCAST NETWORK SYSTEMS S/B (ASTRO) | QSR BRANDS (M) HOLDINGS S/B| JOHOR PORT BHD| UMW TOYOTA MOTOR S/B| AJINOMOTO (MALAYSIA) BHD|

How to Formulate and Implement Strategic Training Policy & Plan
DRB-HICOM BHD| KOTRA PHARMA (M) S/B| K&N KENANGA HOLDINGS BHD| BC PETROCHEMICAL S/B|

How to effectively develop Training Mission & Culture 
 K&N KENANGA HOLDINGS BHD| SEPANG AIRCRAFT ENGINEERING S/B

Formulating and Implementing Performance-based TNA
YOKOHAMA BATTERIES S/B| SUN MEDIA CORPORATION S/B| TA ENTERPRISE BHD|  POPULAR BOOK CO. (M) S/B

Formulating and Implementing a Strategic Talent Development System
PERMANIS SANDILANDS S/B| POPULAR BOOK CO. (M) S/B

Buidling Strong Positive Corporate Learning Culture
CORUS HOTEL KUALA LUMPUR | MINETECH RESOURCES BHD

Strategic Training Manager Enhancement Programme
 CETCO ENERGY SERVICES (MALAYSIA) S/B

Developing Effective Strategic Planning Skills for Training Staff
TENAGA NASIONAL BHD| LEBLANC COMMUNICATIONS (MALAYSIA) S/B| GADANG HOLDINGS BHD|

Developing Strategic Training Consulting Skills
CYBERVIEW S/B| PETROLIAM NASIONAL BHD(PETRONAS)| AJINOMOTO (MALAYSIA) BHD| MALAYSIA LIFE REINSURANCE GROUP BHD| 

Developing Advanced Strategic Training Management Skills
HEITECH PADU BHD| BANK OF CHINA (M) BHD

Developing Key Knowledge Management Professional Competencies
VADS BUSINESS PROCESS S/B| PETRONAS CARIGALI S/B| HEITECH PADU BERHAD| SURUHANJAYA KOMUNIKASI & MULTIMEDIA MALAYSIA (MCMC)| BANK OF CHINA (MALAYSIA) BHD| BC PETROCHEMICAL S/B| 

Key Strategies to Enhance the Benefits of Sending Talents to Participate in Public Programmes
LSF TECHNOLOGIES S/B| PMCARE S/B| MALAYSIAN LIFE REINSURANCE GROUP BHD| NGAI CHEONG METAL INDUSTRIES S/B| MKH BHD| MSTS ASIA S/B| UMW TOYOTA MOTOR S/B| BRIDGESTONE ENGINEERED PRODUCTS of ASIA S/B| POPULAR BOOK CO. (M) S/B | REKASETIA PLAYGROUND S/B| MINE LOGISTICS S/B| QINETICS SOLUTIONS S/B| SRG ASIA PACIFIC S/B| SECOM (M) S/B| AMANAHRAYA TRUSTEES BERHAD



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