Frankie Knowledge

FrankieKnowledge provides you a Quick Overview of Our HOTEL ADVISORY, MANAGEMENT and COACHING SOLUTIONS

FrankieKnowledge is a Leading and Best in Class BUDGET, BOUTIQUE and BUSINESS HOTEL ADVISOR


 FrankieKnowledgeHotel Business Sustainability Framework

FrankieKnowledge can INCREASE Hotel Room Salesthrough Strategic OTA or On-Line Marketing and Book Direct Sales supported by High Guest Review Score, Effective Front Office Practices and Room Quality

We are 100% Certain that FrankieKnowledge will be able to assist your Hotel to INCREASE and SUSTAIN ROOM SALES


Hotel Management
Focused Marketing
OTA Marketing
Book Direct Sales
Front Office Practices
Improve Housekeeping Services 
Guest Review System
Sales and Purchase


Steps to attract room bookings 
Strategic hotel business plan 
Skills of Head of Departments
Key Performance Indicator (KPI) 
Skills of Front Office Professional
Manage difficult and angry guests 
Leadership and managerial skills 
Developing positive hotel culture


Over the last 40 years, I have worked in many hotel roles. 
Hotel Business Advisor
Hotel Business Coach
Hotel Business Planning Advisor
OTA Management Advisor
Hotel Marketing + Sales Strategist
Hotel Management Trainer
Hotel Front Office Advisor
Hotel General Manager
Frankie at the Home Connect Event on 23rd August 2023
FO with Brana
FO with Shamus
Frankie and Joshua at Event
Frankie and Benson at Event
Frankie with 7Stonez CK and
Frankie with Shahrin from Motac Sirim
Frankie at Event
Dr Frankie DBA at 2023 event
Dr Frankie DBA at 2023 event
Frankie Jo and CK
Frankie with Bright Boutique Hotel Kelana Jaya
Frankie with Bright Boutique Hotel Staff Shah
Frankie with Bright Boutique Hotel Staff Salbiah
Frankie is running a coaching session at Bright Boutique Hotel Kelana Jaya
Frankie with Bright Boutique Hotel F&B Staff Ruben
Frankie with Mei Tuan and OTA Partners
Frankie at The Get Together Event on 25th Aug 2022
Frankie @ Tropical Hotel Kota Damansara (1)
Frankie organizing The Grand Opening of ARENA Boutique Hotel Kuala Terengganu
Frankie presenting The Certificate to Top Management of Westree Hotel on 24th February 2020
Frankie at The Sharing Session on 20th February 2020 (1)
Frankie launching The 3-Year Strategic Plan for Swiss Hotel Group KL & Melaka on 8th January 2020
Frankie at The Traveloka Experience Event on 3rd September 2019
Frankie with The Owner and Front Office Staff of Rock & Roll Hotel Klang on 13th July 2019
Frankie at The Malaysia Budget Hotel Association [Mybha] AGM 2019 on 25th June 2019
Frankie at A Special Event organized by Mybha and SME Association on 2nd May 2019

Hotel Business Clips

10 Key Steps to Attract and Sustain Hotel Room Bookings
How your Hotel Business can start to recover and bounce back?
There is NO FUTURE in the Hotel Business UNLESS…
Keen to SELL your Hotel Business Now?Contact us and we can ASSIST!
Implement Systematic and Service-driven HOTEL FRONT OFFICE Practices
Revealing the Secrets of 10 Key Steps to INCREASE & SUSTAIN Room Bookings

How to successfully implement COVID-19 Mgt POLICY

How to SET UP, RUN and SUSTAIN a PROFITABLE Hotel Business?

How to MAXIMIZE your Hotel OTA Sales Performance?

How to Implement an Effective GUEST REVIEW SYSTEM ?

How to Capitalize on Facebook Business Tool to Increase Sales?

Facing Issues in Front Office Staffing? We have the solution.

Strategic OTA Marketing by FrankieKnowledge

Systematic OTA Set Up by FrankieKnowledge


Hotel Book Direct Sales Enhancement Solution by FrankieKnowledge

Front Office Practices Coaching by FrankieKnowledge

Focused Marketing System by FrankieKnowledge

Total Hotel Business Management System solution offered by FrankieKnowledge

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