Roadmap

You must successfully complete the prescribed learning, application, and assessment journey on : “ A systematic approach to implement an exceptional Guest Review Score Enhancement System ” and obtain the Official Transcript and Graded Certificate of Professional Achievement with Credit or above

You must successfully complete the prescribed learning, application, and assessment journey on : “ Developing the 5 Highly Critical Skills of a Guest Review Score Enhancement Specialist to maximize Superior and Sustainable Hotel Performance” and obtain the Official Transcript and Graded Certificate of Professional Certification

You will be authorized to use the copyrighted materials of FK Legacy International for a duration of 2 years in your current and future hotels

Key Benefits

The FrankieKnowledge Professional Certification is a Skills-based Certification of Competency in the practice of Guest Review Score Enhancement

As a Certified Internal Guest Review Score Enhancement Specialist, you will develop highly critical skills required to coach and guide your team to achieve superior and sustainable occupancy, revenue, and profits by capitalizing on exceptional guest review scores

The certification significantly enhances your career relevancy, employability, and professional value to meet the ever-changing needs of hotels operating in a challenging environment

The Certified Internal Guest Review Score Enhancement Specialist plays the vital role of facilitating hotels to build unique guest service legacies